EXCHANGES & REFUNDS

We know you’re going to be delighted with your new Vanilla, but if for any reason you are not, you are welcome to exchange your Vanilla in unworn condition within 14 days of receiving it and we will happily exchange for another style, color or size. We do not refund the credit of your purchase.

If you exchange the product:

  • Exchange shipping is at customer cost. You are responsible for all exchange shipping costs.

    HOW TO SEND YOUR VANILLA

    • All items should be sent in original condition and packaging, unworn and unwashed, with all labels and hygiene protection intact. In the interest of hygiene, we may refuse exchanges where it is obvious underwear has not been worn.

    • If you have any questions about the fit of your bikini, please contact us and we would be happy to discuss this with you.

    Due to the limited nature of some of our fabrics, replacements are subject to availability of fabric. If you opt for a different style, the difference in price will be refunded or paid by you.

    CREDIT REFUNDS

    We do not refund the credit of your purchase.

    WHERE DO I SEND MY VANILLA?

    Please contact us to receive step-by-step instructions and return address via email.

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